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Acceptable Use Policy

1. Introduction

This Acceptable Use Policy (“Policy”) governs the use of ServHelp, a service owned and operated by FORMATILY – FZCO. By using our services, you agree to comply with this Policy. Failure to adhere to this Policy may result in suspension or termination of your access to ServHelp.

2. Prohibited Activities

To ensure a secure and effective environment, you agree not to engage in the following activities while using ServHelp:

  • Illegal Activities: Using our services for any unlawful purposes or in violation of any applicable laws and regulations.
  • Harassment & Abuse: Engaging in any activity that harasses, threatens, or abuses others.
  • Unauthorized Access: Attempting to gain unauthorized access to any part of our services, other users’ accounts, or any third-party systems.
  • Malware & Exploits: Uploading or distributing malicious software, viruses, or any code intended to disrupt the functionality of ServHelp or other systems.
  • Spamming & Fraud: Engaging in fraudulent, deceptive, or misleading activities, including sending spam or phishing messages.
  • Data Scraping & Misuse: Scraping, collecting, or misusing personal or proprietary information from ServHelp or its users.
  • Impersonation: Falsely representing yourself as another individual, business, or entity.

3. Enforcement & Consequences

Violations of this Policy may result in:

  • A warning or request for compliance.
  • Temporary or permanent suspension of access to ServHelp.
  • Legal action, if necessary, to prevent further violations or damages.

4. Reporting Violations

If you believe that someone is violating this Policy, please report it to us at Ai@ServHelp.com. We will investigate and take appropriate action.

5. Changes to This Policy

We reserve the right to update or modify this Policy at any time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.

6. Contact Us

For any questions regarding this Acceptable Use Policy, please contact us at:

  • Email: Ai@ServHelp.com
  • Address: IFZA Business Park, Building A2, Dubai Silicon Oasis, Dubai, UAE

Frequently Asked Questions

Got questions? We’ve got answers
What is ServHelp?

ServHelp is an AI-powered customer support solution designed to provide businesses with 24/7 automated assistance. We integrate the best AI models and train them to provide high-quality customer interactions without the need for complex setups.

How does ServHelp work?

We create a custom AI chatbot for your business, trained specifically to answer your customer inquiries. Our solution continuously improves with human-supervised learning and adapts to your business needs.

How do I get started with ServHelp?

Due to high demand, we manually review all demo requests. Fill out our Demo Request Form, and if approved, we will create a chatbot tailored to your business that you can test before onboarding.

Do I need technical knowledge to use ServHelp?

No! ServHelp is designed to be plug-and-play. No coding, APIs, or integrations are required on your end. We handle the setup and optimization for you.

What types of businesses can use ServHelp?

ServHelp is ideal for any business that needs 24/7 customer support, including agencies, SaaS, service providers, and more. If your business needs customer interactions, ServHelp can help.

Ready to take your business to new heights?

Tired of missed inquiries and high support costs? With ServHelp, you get 24/7 AI-powered customer support tailored to your business—without the hassle of hiring and managing a team. Request a custom demo today and experience AI-driven efficiency firsthand!

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